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Research.

Millennials: Today's Students


Carrie Page, EDUCAUSE, ALA MidWinter 2010

"The last time I went to the library’s homepage, I just got confused. Do I want the catalogue? The course reserve? A database? I just want a search box! And a way to see anything and everything."

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An 
Evaluation 
of 
Serials 
Solutions Summon
 As 
a 
Discovery 
Service 
for 
the











 Dartmouth 
College 
Library


Submitted
 to 
the 
Dean 
of 
Libraries 
and
 Librarian 
of 
the
 College - 
November 
10, 
2009

"Undergraduate students (...) found Summon to be fast, simple, and familiar. Their searches returned items relevant to their topics and they considered Summon more important for their research than any other available tool."

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Meeting the Library End-User’s Expectations: an in-depth look at the Summon™ web-scale discovery service

Peter Jacso, Internet Librarian 2009
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Project Information Literacy: Through the Lens of the Student Experience

Alison J. Head, Ph.D, Project Information Literacy - ACRL Keynote 2009

"Finding context is requisite to research process; the basis for a typology of research behaviors. Students have different strategies for finding context."

Visualize the Perfect Search

By Carol Tenopir, Library Journal - 3/1/2009

"Studies show that people start with a search engine like Google when they need information. As early as 2004, in a focus group for one of my research studies, a college freshman bemoaned, 'Why is Google so easy and the library so hard?'"

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Webcast: Building ROI through Discovery: Leveraging the Value of the Library Collection

Dodie Ownes, Library Journal - July, 2009

"Close to 300 attendees joined the June 30 webcast, Building ROI through Discovery: Leveraging the Value of the Library Collection, sponsored by Serials Solutions and Library Journal. This was the second in the webcast series, Returning the Researcher to the Library.

"Jane Burke, vice president and executive director at Serials Solutions, set the stage in her introduction by pointing out that “the collection is often the largest single investment in the library and the source of its competitive advantage.” Unfortunately, when users try to navigate it, they are often frustrated and stop using the library for their research needs."

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Observing Student Researchers in their Native Habitat

John Law, VP of Discovery Services, - VALA 2008

"Our research in this area shows unequivocally that users gravitate to simplicity and a positive user experience. Although they will attempt to compensate somewhat for access barriers that surround electronic resources, student researchers will accept lower quality resources from less trusted information providers when their research attempts have been frustrated by negative user experiences with higher quality, more trusted sources."

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Project Information Literacy (PIL): 2009 Progress Report

Alison J. Head, Ph.D., and Michael B. Eisenberg, Ph.D.

"[There are] Too many results from a Google search and the need to sort through them... Figuring out what is a credible source, and what is not."

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Academic Libraries and the Struggle to Remain Relevant: Why Research is Conducted Elsewhere

John Law - Sydney Online 2009

"The library's content goes significantly underutilized... Only by making the entirety of the collection accessible via a discovery layer can the library guarantee comprehensive search results. [...] The ability of researchers to access the library's content is not simply a convenience, but rather, a necessity if the academic library is to preserve and enhance its role as an information gateway for current and future generations of academic researchers."

"As the de facto standard search experience, Google has set a high bar. The research shows that users place a high value on the search experience. In some cases, users are willing to sacrifice the quality of the search results in favor of a pleasant search experience. This willingness to opt out to a less qualified resource should serve as both a warning about [making library resources 'accessible' and discoverable]."

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How Do You Know That? An Investigation of Student Research Practices in the Digital Age

Randall McClure and Kellian Clink

"It is also clear from teacher and student responses in the study that the library is seen as an intimidating and inconvenient place, especially and interestingly in its primary purpose - supporting student research and often assisting students in the identification, location, and evaluation of sources. [...] We also concede it is understandable that students are drawn to using search engines on the Internet to conduct academic research. These engines are easy to use, available to anyone with an Internet connection, and quick and bountiful in their returns."

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How Readers Navigate Scholarly Content

Simon Inger and Tracy Gardner

"A key measure of publisher success is the usage which can be maximized by enabling all the routes to its content [...] Library technology plays a key role in user navigation."

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Observing Student Researchers in their Native Habitat

John Law, VP of Discovery Services, Serials Solutions - IWR Horizons 2008

"While users recognise that library electronic resources offer higher quality, more credible content, the library’s e-resources are not readily available to the research process in any compelling fashion."

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Beyond Google: How Do Students Conduct Academic Research?

Alison J. Head
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Ithaka's 2006 Studies of Key Stakeholders in the Digital Transformation in Higher Education

Ross Housewright and Roger Schonfeld

"The importance of the role of the library as a gateway for locating information has fallen over time [...] The library is increasingly disintermediated from the actual research process."

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Archived Summon Webcasts

  • Returning the Researcher to the Library: Summon™ Service in Real Life
  • Returning the Researcher to the Library: Defining Web-Scale Discovery
  • Returning the Researcher to the Library: Building ROI through Discovery
  • Returning the Researcher to the Library: Understanding the Next Gen user

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Case Studies
  • University of Liverpool: Supporting Academic Research Through Technological Innovation
  • Western Michigan University: Building a 21st Century Library
  • University of Sydney: Powering Up to Beat Budget Challenges
  • Dartmouth College: Fast Access Through a Single Search Box
  • Oklahoma State University: Transforming the Library to Embrace the User
  • Grand Valley State University: Eliminating Content Silos to Move Beyond “the A’s”
  • University of Calgary: Integrating Collections with the World Beyond
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