Privacy Policy

Serials Solutions takes the use of information collected from libraries seriously. We recognize that the information that we collect could be valuable if misused by other vendors to aid them in the selling of other services, such as full-text databases and other e-journal content.

This policy covers how Serials Solutions treats information that we collect and receive from libraries, including information related to the use of our services.

Private Information Collected

We gather information about your institution to deliver services that you have subscribed to, or are displaying an interest in. The following are examples of information that we may collect from libraries before and after subscribing to our services:

• Personal information: your name, mailing and email address
• Institutional information: databases your institution subscribes to, journal holdings, and proxy server information
• Non-personal identifying information: IP addresses, web server log files to track trends, and other statistical information

Use of Private Information

We have strict policies on the collection and use of your proprietary information:

• Information is collected to fulfill or improve the delivery of our services to your institution.
• Any information collected from you is not to be rented, sold or disclosed to third parties without your permission.
• Information derived from the use of our services, such as statistical information, is not rented, sold or disclosed to third parties.

Protected Information

We have taken extensive measures to protect the confidentiality of your valuable information.

• We limit the access to your Client Center profile to only authorized users that you have specified.
• We have physical, electronic, and procedural safeguards to protect your private information.

Changes to the Privacy Policy

Our privacy policy may be updated from time to time. As with our entire website, we encourage you to periodically review this page for the most updated information.

Questions and Suggestions

If you have any questions, comments, or suggestions regarding this privacy policy or our practices, please send us an email at (JavaScript must be enabled to view this email address) or call us at (866) SERIALS (737-4257) ext. 4.