“Software makes it possible but the knowledgebase makes it work.”Peter McCracken, Director of Research
Serials Solutions
THE AUTHORITATIVE KNOWLEDGEBASE FOR E-JOURNALS, E-BOOKS, AND MORE
An accurate knowledgebase is essential for reliable searching, linking, and management. By keeping the underlying data accurate and up-to-date, Serials Solutions® KnowledgeWorks reduces librarian workload and ensures your patrons can access the information they desire.
The first e-resource knowledgebase is still the best. Since 2000, Serials Solutions has been the leading provider of metadata for e-resources. Today, Serials Solutions® KnowledgeWorks is the only authoritative knowledgebase to include e-journals, eBooks, and more. KnowledgeWorks also is the core data repository for Serials Solutions® 360 and provides a solid foundation for e-resource access, management, and assessment.
An accurate knowledgebase is essential for access and management
Maintaining an accurate knowledgebase is complex and requires the ability to update metadata on a continual basis. Content aggregators and providers constantly acquire and drop titles to make their packages as attractive and competitively priced as possible. The locations of e-resource titles change often, and multiple URLs are used to represent the same resource in multiple databases.
The image below provides actual examples of the many ways the Journal of the American Society of Nephrology is described by content providers and shows title variations, abbreviations, incorrect ISSN, and eISSN.
The Serials Solutions Knowledgebase Embraces the Complexity of E-resources
To find this title without a normalized knowledgebase, both the searcher and content provider must use an identical title, or the search will not return accurate results. Serials Solutions® normalizes KnowledgeWorks data to enable accurate results even when variant titles are used.
Our librarians are the knowledge behind KnowledgeWorks
The professional librarians at Serials Solutions are dedicated to creating the most accurate and complete knowledgebase available. In partnership with publishers and content providers, they collect and correct bibliographic metadata, then normalize the data using the Library of Congress and other authority data sources. They update your holdings information daily to ensure that your patrons can find and access the information they need.
Serials Solutions® KnowledgeWorks and 360 Integration
Our librarians work closely with publishers and content providers to collect and correct bibliographic metadata that accurately connects patrons to content, and helps you control your electronic collection.
Our process ensures that patrons get connected to resources
Serials Solutions collects and normalizes data to remove errors. A separate rules database ensures that errors will not be reintroduced when updated data is imported. KnowledgeWorks currently includes over 16,000 rules for over 770 databases. Because each rule can be applied to many databases, the actual impact of those 16,000 rules is much broader. Most importantly, we deliver corrected data to all Serials Solutions® 360 subscribers within 24 hours. The result is a knowledgebase that is accurate, comprehensive, and current. This makes it easier for patrons to find and use the resources they need.
Collect, Correct, Connect
Collect
Serials Solutions collects comprehensive holdings metadata from content providers and integrates it into the KnowledgeWorks knowledgebase. The Serials Solutions® KnowledgeWorks Certification program helps content providers ensure their data is the most accurate and up to date available.
Correct
Our dedicated team of professional librarians corrects holdings data received from content providers. They employ proprietary software tools to correct missing and erroneous data and normalize titles across vendors to authority sources.
Connect
360 Link, 360 Search, and 360 MARC Updates use KnowledgeWorks to connect patrons with content. KnowledgeWorks also enables 360 Core to provide the A-to-Z Title list, E-Journal Portal, Overlap Analysis, and more.
Find Out More!
- Toll Free: 1 866 SERIALS (737 4257)
- Tel: 1 206 545 9056
- Fax: 1 206 525 9066
- E-mail: knowledgeworks@serialssolutions.com
