Webinars

We offer a variety of informational and subscriber webinars about our services. Live and recorded sessions are available to meet your scheduling needs. These sessions are complimentary and designed to provide insight into how our services can help you, your library and your users.

Recorded Sessions

View any of our pre-recorded sessions by clicking on the title and selecting playback.

 

  • Customer Sessions: Services in Action

    • Data and Tools for Collection Assessment: Using Serials Solutions to Identify Core Journals at Montana StateLength: 74 minutesRecorded on: 07 September 2011 08:15File size: 42 MBLearn how Montana State University uses 360 Core, 360 Resource Manager and Knowledgeworks to pull information about their collection along with 360 Counter to conduct usage analysis as part of a process for creating a Core Titles list.
    • Einführung des Summon Index in das HEIDI Katalog der Universitätsbibliothek HeidelbergLength: 84 minutesRecorded on: 29 February 2012 03:30File size: 43.7 MBBerichtet wird über die Erfahrungen bei der Einbindung von Summon in den HEIDI-OPAC der Universitätsbibliothek Heidelberg. Dabei wird die Summon API aus Nutzersicht vorgestellt und die Summon-Indexierung mit der des lokalen OPACs verglichen.
    • Einführung von Summon am Wissenschaftszentrum Berlin für Sozialforschung (WZB): ein WerkstattberichtLength: 97 minutesRecorded on: 31 May 2012 03:26File size: 56.5 MBDie gebündelte Verfügbarmachung lizenzierter elektronischer Ressourcen ist heute eine wichtige Aufgabe für Bibliotheken, insbesondere auch für wissenschaftliche (Spezial-)Bibliotheken. Sie trägt den Erwartungen insbesondere wissenschaftlicher Nutzer/innen Rechnung, für sie relevante Informationen „aus einer Hand“ angeboten zu bekommen. Zugleich geht es darum, die häufig mit hohem Kostenaufwand lizenzierten E-Ressourcen in möglichst optimaler Weise sicht- und nutzbar zu machen. Vor diesem Hintergrund hat der Bereich „Bibliothek und wissenschaftliche Information“ am WZB unterschiedliche Lösungen zur Bündelung lizenzierter E-Ressourcen (Metasuche, Discovery-Lösungen, hybride Systeme) in einem Suchportal geprüft. Letztlich fiel die Entscheidung zugunsten der Lizenzierung von „Summon“ (mit dem Linkresolver „360 Link“) aus dem Hause Serials Solutions. Das Webinar gibt einen Einblick sowohl in den Auswahl- und Entscheidungsprozess für eine Portallösung am WZB als auch in die während der Implementierung von „Summon“ gemachten Erfahrungen.
    • Getting the Most from Your eResource Management System: How Workflow Consultation Can Optimize EfficiencyLength: 74 minutesRecorded on: 06 October 2011 08:15File size: 37.1 MBThere’s no one way to implement an eResource Management System (ERMS); workflow, staffing, local resources, and unique objectives should all be taken into consideration to ensure you get the most out of your ERMS to benefit your library, staff, and end-users. To help with this process, Serials Solutions offers on-site workflow consultation for 360 Resource Manager. Learn from a Serials Solutions client and a Customer Education & Training Specialist about the value and best practices for using onsite workflow consultation as part of an ERMS implementation process. Areas of discussion include: strategy development, what data should be tracked and how, workflow analysis, and effective communications.
    • Maximizing eResource Management System Customizations at the University of St. Thomas – Part 1Length: 68 minutesRecorded on: 26 October 2011 11:15File size: 34 MBLearn how the University of St. Thomas in St. Paul, MN uses 360 Resource Manager and the Client Center to improve internal workflow, information tracking, and the end user experience. Join Carolyn DeLuca and Dani Roach as they share how to: create library-specific holdings databases to direct patrons to hard-to-find resources and to manage trials, utilize Notes and Collections to help manage everything from cost-shared resources to resources with limited number of users, and to exploit administrative maintenance to enhance end user experience.
    • Maximizing eResource Management System Customizations at the University of St. Thomas – Part 2Length: 38 minutesRecorded on: 26 October 2011 12:15File size: 17.4 MBThe University of St. Thomas leverages creative, local customizations with other freely available web services to improve and enhance the end-user experience. Join Ben Durrant, Webmaster/Developer at the University of St. Thomas in St. Paul, MN as he shares ideas for improving many aspects of your A-Z list including adding RSS feeds, icons such as “peer-reviewed” and a box for a scoped search of the SummonTM service as well as improving overall readability.
    • On the Path to Discovery – Lansing Community College’s Experience with the Summon Service | October 2013Length: 66 minutesRecorded on: 10 October 2013 10:35File size: 33.5 MBLibrarians at the Lansing Community College Library found they were challenge with providing effective services and support to students who didn’t know where to search, lacked the skills to navigate the catalog and online research databases, and had difficulty evaluating information. LCC selected the Summon discovery service to provide a better search experience for their users. Join Regina Gong, Manager of Technical Services and Systems at Lansing Community College Library, to learn about LCC’s journey on the path to discovery and their experience in implementing the Summon service.
    • Real World Discovery Successes and Game-Changing Innovation: The Power of the Summon Discovery ServiceLength: 78 minutesRecorded on: 28 March 2012 09:15File size: 53.8 MBJoin librarian Linda Shackle from the Noble Science and Engineering Library at Arizona State University Libraries, to hear how Summon is helping users solve real-world interdisciplinary research needs. Learn about the latest discovery service innovations, including Title-Level Discipline Searching, and how custom Summon search widgets and embedded search boxes help librarians guide their users’ discovery experiences.
    • The Importance of the Knowledgebase in Efficient eResource Management and CommunicationsLength: 88 minutesRecorded on: 19 September 2011 09:30File size: 43 MBAt American University, the Serials Solutions knowledgebase and its integration with the library’s ERMS, discovery, and access provides structure for efficient eResource workflow and communication. Join this session to learn more about the processes and implementation practices in place at American University.
    • The Legacy and Promise of E-Resource ManagementLength: 90 minutesRecorded on: 30 May 2012 09:31File size: 47.5 MB
  • Improving Discovery and E-Resource Management at Your Library

    • 360 Counter and Its Role in Reporting at WSULength: 75 minutesRecorded on: 16 August 2012 07:34File size: 42.9 MBAs Wichita State University Libraries began to acquire more electronic resources, it became clear that the volume of reporting was going to increase as well. Not only would the workload of installation and management of the new resources increase but the downloading, storage, and reporting of usage data would also rise dramatically. 360 Counter would solve two of those concerns and with the added Data Retrieval Service, all three problems had a solution. 360 Counter is now used to produce the e-resource statistics for the library annual report, reports used in database and serials reviews, and to get the usage data necessary for Liaison Librarians for the departments’ accreditation review.
    • An Interoperable Knowledgebase – How Data Improves the Management and Assessment of E-Resources | May 2013Length: 58 minutesRecorded on: 07 May 2013 07:29File size: 31.3 MBEvery knowledgebase is not created equal. For librarians, a superior knowledgebase ensures that they are able to better manage their collection, examine overlap, and assess its usage. See how Serials Solutions simplifies and integrates library management of ebooks, e-journals, and other content, while also streamlining workflows and improving assessment opportunities.
    • Assess Your Collection: Usage Statistics Aggregation and Reporting Made Easy| October 2013Length: 55 minutesRecorded on: 24 September 2013 09:40File size: 37.3 MBNow, more than ever, it is important to justify expenditures and optimize purchases based on usage. Discover how 360 Counter reduces the time and effort it takes to aggregate and report usage statistics so you have the information you need to make smart decisions, analyze trends, and communicate effectively. Highlights will include an overview on the Data Retrieval Service, harvesting usage-statistics from SUSHI-compatible providers, and pre-filtered accreditation reports.
    • Community-Managed Knowledgebases: Opportunities and Challenges | June 2013Length: 80 minutesRecorded on: 13 June 2013 10:36File size: 43.2 MBBuilding and maintaining an e-resource knowledgebase is a full-time job. So why have some academic libraries and consortia decided to build their own? What is their scope? Who are the intended users? Learn about these projects, the opportunities they offer, and the challenges to their success.
    • ERM 101: Improving Efficiencies and ROI at your Library | July 2013Length: 56 minutesRecorded on: 23 July 2013 11:39File size: 39.3 MBEach library has needs that can be fulfilled by an ERM solution. Central tracking, management, improved communications and collaboration within the library is needed more than ever before. Receive an overview of the Serials Solutions ERM system (360 Resource Manager) to learn about knowledgebase creation, data points tracked, system customization options, interoperability with discovery services, and uncover the secrets to create better workflows and more efficient communications within your library.
    • ERM keeps getting better: New Enhancements to Serials Solutions Management Services | September 2013Length: 101 minutesRecorded on: 17 September 2013 09:09File size: 64.7 MBNew improvements to our management solutions enable libraries to better manage and assess resources for greater efficiencies and cost-savings, improve decision-making, and prepare your library to control your growing e-resource collection. Highlights to include:
      • New ERM data population service
      • New accreditation and database reports, with updates to ERM management reports
      • Increased license functionalities
      • Automatic harvesting of usage-statistics reports from SUSHI-compatible providers
      • User interface improvements, new workflow support features
      • Overlap Analysis improvements
    • Getting Started with an Electronic Resource Management SystemLength: 96 minutesRecorded on: 21 August 2012 09:04File size: 38.4 MBScattered workflows, responsibilities, and documents can make getting started with an ERM overwhelming and difficult. You don’t know where to start, but you know you must. Find out the decisions, goals, and steps that Grand Valley State University took to implement an ERM, and then find out the effect the ERM has had on workflow, communication and decision-making.
    • How Library Information Systems should work for today’s library | October 2013Length: 58 minutesRecorded on: 15 October 2013 09:33File size: 44.6 MBThe last 15 years have seen dramatic changes in the way libraries acquire and distribute information. Print periodicals have given way to online databases. The e-book market is surging. And we’re now seeing a rapid shift from DVDs and CDs to streaming video and music, while libraries are creating their own digital collections of photos, recordings, and documents. How do we manage databases, print, and digital collections today when our current library system was designed for a print-based collection? Join ProQuest and Johnson County Community College staff to discuss Intota, the next generation library management system, and JCCC Library’s role as a development partner.
    • Imagine the Future of Managing Resources & Improving Workflows | July 2012Length: 89 minutesRecorded on: 18 July 2012 16:30File size: 54.5 MBLearn about the future of library management as we share a look into Intota, our new web-scale management solution that will reconceptualize old ILS functionality, allowing you to spend more time on the high-value activities that support your library’s mission. As we glimpse into the future we’ll offer practical steps you can take right now to prepare for tomorrow while taking advantage of very real benefits today.
  • Information Literacy in the Age of Web-Scale Discovery

    • Information Literacy in the Age of Web-Scale Discovery: “Fast Track and Summon” at BGSULength: 73 minutesRecorded on: 27 September 2012 09:30File size: 37.6 MB

      Calling all reference and research instruction librarians! As libraries adopt discovery services they are finding that the impact of introducing this new technology spans far beyond the normal updating of instruction materials, websites, research guides. Web-scale discovery provides an opportunity for libraries to re-think and re-tool their research instruction to focus less on “searching” and more on helping students evaluate results and develop critical thinking skills.

      In this webinar series, librarians around the globe will share how they are integrating the Summon service into information literacy and research instruction at their own institutions. Attendees will be exposed to ideas, instruction materials, and best-practices to incorporate into your own reference and research instruction programs. Opportunities to contribute to the discussion and ask questions will be provided.

      In our first session, Amy Faye Fyn, Formerly Reference and Instruction Librarian at Bowling Green State University (BGSU), Ohio, USA, will share knowledge and tips gained from her “Fast Track and Summon” workshop developed for the University’s Center for Teaching and Learning. This workshop introduced instructors to ways they can incorporate the Summon service into their research instruction and on how Summon can assist students to become more “research-savvy.”

    • Making Research Less OverwhelmingLength: 77 minutesRecorded on: 07 March 2013 10:33File size: 41.4 MB

      The “research center” model used at the University of Denver keeps librarians there quite busy with over 1,000 consultations and more than 300 course-integrated and co-curricular research workshops per year. Shifting paradigms is how Carrie Forbes characterizes the impact on instruction after introducing the Summon service. No matter how it’s described, from an undergraduate exclaiming the Summon service “[M]akes research less overwhelming!” to a graduate student observing “It will save me so much time!” it’s apparent that discovery is positively affecting the research experience.

      In this session of our Information Literacy series, Carrie shares how the Summon service creates time to focus on big concepts with undergraduates and helps graduate students with interdisciplinary research.

    • Move Beyond Perceptions and “Get on Board”: Information Literacy in the Age of Web-Scale DiscoveryLength: 77 minutesRecorded on: 11 October 2012 09:29File size: 42.9 MB

      In their paper “The Impact of Serial Solutions’ Summon on Information Literacy Instruction: Librarian Perceptions”, Stefanie Buck and Margaret Mellinger of Oregon State University Libraries reflect that libraries are just beginning to examine and embrace the change in library instruction brought on by adoption of web-scale discovery. In their own experience, the Summon service allows them to spend more time on teaching the research process and evaluating information since they are spending less time focusing on teaching interfaces.

      In this third session of our Information Literacy series, Stefanie and Margaret share how to “get people on board” and move beyond first impressions to help instruction librarians gain an understanding of what web-scale discovery is and the benefits for them and their users.

    • Reducing Friction: Information Literacy in the Age of Web-Scale DiscoveryLength: 71 minutesRecorded on: 18 October 2012 06:34File size: 46.1 MB

      According to Matt Borg, historically information literacy sessions focused too much on content and not enough on the process of discovery. This is no longer the case at Sheffield Hallam University where they are moving away from interfaces that only librarians know how to search to those intuitive to students. As facilitators of learning, he advocates that libraries need to move away from clutter into clarity.

      The fifth session in our Information Literacy series, Matt illuminates how a unique approach to understanding the difference between how librarians and students approach discovery helped his library reduce friction and make the journey easy for the students.

    • Relationship Building Leads to Research SuccessLength: 75 minutesRecorded on: 28 February 2013 10:33File size: 41.8 MB

      Implementing the Summon service at Case Western Reserve University was about more than adding a discovery service to the library’s offerings, it is a key component in the library’s new service model. Rolled out concurrently with phasing out the formal reference desk, students and front-line library staff rely on Summon—prominently featured in LibGuides as well as a completely re-designed website—to get started. That gives the librarians time to go where the users are and build relationships with faculty.

      In this session of our Information Literacy series, Brian Gray shares how being “on call” and “out and about” is helping Case Western’s librarians connect with users and provide more in-depth instruction.

    • Teaching “Everything”Length: 72 minutesRecorded on: 13 March 2013 10:37File size: 44.9 MB

      Wake Forest University has made it clear to users where to start their search for library resources, their tabbed search interface place prominently on the library homepage defaults to search “Everything,” their implementation of the Summon service. Working with classes and one-on-one with students and faculty, Roz Tedford helps them move beyond search and really understand the research process.

      In this session of our Information Literacy series, Roz shares how she meets the challenge to teach “Everything” in her Information Literacy classes.

    • Using Data to Improve Instruction: Information Literacy in the Age of Web-Scale DiscoveryLength: 74 minutesRecorded on: 07 November 2012 09:33File size: 39.3 MB

      Unfortunately, Roz Tedford of Wake Forest University will not be able to share her thoughts on Teaching "Everything." We're happy to have Beth German from the University of Houston step in to share her view on the connection between user data and information literacy.

      The University of Houston Library’s’ “digital front door” prominently features OneSearch—their branded version of the Summon service which is also integrated throughout the library website. UH makes extensive use of Data and transaction logs for Summon which, like at many libraries, are used to make website design decisions. However, at the University of Houston data analytics are also used to help inform instruction librarians and generate discovery service “buy-in” among library staff.

      In the seventh session in our Information Literacy series, Beth German shares how she uses discovery service data analytics to help inform and support library instruction.

    • “Just give me 10 minutes…” Information Literacy in the Age of Web-Scale DiscoveryLength: 59 minutesRecorded on: 04 October 2012 06:45File size: 31.8 MB

      “Just give me 10 minutes and I can show your students how to find quality resources,” is Alison Sharman’s pitch to academics at the University of Huddersfield. With only 10 minutes needed to cover the basics of searching the Summon service, she can spend the rest of the session concentrating on information literacy. Alison finds that using the Summon service introduces students to key databases through clicking on results and gives them the confidence they’ll need to tackle searching the key subject databases they’ll need later on in their studies.

      In this second session of our Information Literacy series, hear how Alison has transformed her instructional sessions from a chorus of yawns to bevy of interactive demos.

    • “Start with Summon”: Information Literacy in the Age of Web-Scale DiscoveryLength: 77 minutesRecorded on: 16 October 2012 09:27File size: 56.8 MB

      “Start with Summon” is what novice and experience researchers at Royal Roads University hear. Easy for novices and great for experienced researchers conducting interdisciplinary searches, the Summon service exposes students to many things they might not otherwise find. How are students introduced to Summon? A database ‘Hackfest’ where students perform the same tasks with different search tools and then evaluate the weaknesses and strengths of each tool.

      The fourth session in our Information Literacy series, Jessica Mussell and Rosie Croft describe how the research for their paper "Discovery Layers and the Distance Student: Online Search Habits of Students" informed their decision to offer this unique approach to information literacy.

    • “Teaching Summon for First Year Students": Information Literacy in the Age of Web-Scale DiscoveryLength: 71 minutesRecorded on: 24 October 2012 14:28File size: 47.1 MB

      It doesn’t always take anything particularly clever or advanced to really make an impact. Often, persistence and prevalence is the key to making a lasting impression. At Charles Darwin University, they incorporate the Summon service into first year instruction, making certain that students know it’s a trusted place to go for research.

      The sixth session in our Information Literacy series, Barbara Coat shares how usage of the Summon service in instruction at CDU helps students learn about library resources and critical concepts behind effective search.

  • The Landscape of Libraries

  • Web-Scale Management: What it Means for the Future of Your Library

    • How Linked Data Can Un-Junk Your JobLength: 88 minutesRecorded on: 29 September 2011 09:30File size: 41.2 MBCollections have changed dramatically as they move from print to electronic. However, workflows and systems remain oriented for print forcing you to do today’s job with yesterday’s tools. Workarounds create inefficiencies, which negatively impact delivery of services to patrons. Learn how linked data and Serials Solutions' new web-scale management service can provide relief by enabling you to utilize information shared from many libraries that is aggregated, updated, and corrected in a single, authoritative source. Imagine being able to automatically pull trusted data on serials, books, and databases, bibliographic and authoritative records, licensing information and more into a single system that handles all content types equally. You will no longer need to manipulate data across multiple systems. You will no longer need multiple systems. All you'll need is web-scale management.
    • How System Interoperability Can Provide Relief to LibrariansLength: 76 minutesRecorded on: 19 October 2011 09:30File size: 35.2 MBLearn how system interoperability can dramatically improve the way you work and the quality of services you provide. Picture systems that can talk to each other, eliminating redundancies and reducing the need for manual entry. Imagine integrating your library management system not only with other systems in the library such as discovery and ILL, but also with institution systems including finance and student management. How would your job change? How would your library change? Join us to find out.
    • INTOTA™ ASSESSMENT: Showcasing Value through MetricsLength: 75 minutesRecorded on: 24 July 2013 10:38File size: 58.8 MBImagine an analytics service that allows you to understand how and when your collection is being used. Now imagine what else you can do with that information. Join us as we share how our new service, Intota Assessment, can help you deliver the best resources for your patrons with decisions you can now make based on real evidence.
    • Uncover Cost Savings with Web-Scale ManagementLength: 104 minutesRecorded on: 12 October 2011 09:00File size: 48.4 MBJoin us for an informative webinar as we share ways to lower the total cost of ownership of your library management system with web-scale management. We’ll talk about workflows built for today’s realities that take you seamlessly from selection through discovery; discuss how our software as a service (SaaS) model will provide funding flexibility while lowering operating costs; explore linked data and the efficiencies of a shared knowledgebase; and you’ll learn to demonstrate your library’s value through enhanced reporting and assessment.
    • Using Linked Data to Create Efficiencies in the LibraryLength: 81 minutesRecorded on: 28 November 2011 15:15File size: 35 MBLearn how web-scale management will use linked data to enable you to utilize information shared from many libraries that is aggregated, updated, and corrected in a single, authoritative source. You will no longer need to manipulate data across multiple systems. You will no longer need multiple systems. All you'll need is web-scale management.
  • What's New and Upcoming with Our Services

    • ERM keeps on getting better: New Enhancements to 360 Resource Manager & 360 Counter | November 2012Length: 82 minutesRecorded on: 19 November 2012 15:32File size: 42.6 MBLearn about how improvements developed over the course of the past year to our ERM solution (360 Resource Manager and 360 Counter) will position your library to better manage and assess resources for greater efficiencies and cost-savings, improve decision-making, and prepare your library to control your growing e-resource collection. Improvements to be discussed across the two services include: a new ERM data population service, updates to ERM management reports, increased license functionalities (new License Data Uploader report, license upload functionality, additional license URL fields), preferred date display options, transaction currency code menu, reporting and user interface improvements, new workflow support features, and the automatic harvesting of usage-statistics reports from SUSHI-compatible providers.
    • New Enhancements Improve e-Resource Management and AssessmentLength: 97 minutesRecorded on: 21 September 2011 17:15File size: 54.1 MBSerials Solutions remains dedicated to enhancing its suite of management and assessment services. Learn about recent and planned enhancements to 360 Resource Manager and 360 Counter designed to help your library manage and assess resources for greater efficiencies, cost-savings, and better decision-making. Improvements include: enhanced ability to track and manage costs and payments, new reporting and workflow functionality, and support for new data in 360 Counter such as e-books and journal archive reports, which will help libraries assess and report on usage across even more segments of the collection. 30min Presentation | 10min Q&A
    • New Enhancements Make ERM Easier and Better Than BeforeLength: 64 minutesRecorded on: 28 June 2012 05:41File size: 37.3 MBWitness how over the past year users of Serials Solutions ERM and assessment services are benefitting from user interface improvements, performance enhancements, updated reporting capability for better decision support and workflow efficiency, additional options for tracking data, and more. See for yourself how easy it has become to manage and assess your collection, and find out about future enhancements.
    • Our Management Solutions Just Got Better - Find Out HowLength: 64 minutesRecorded on: 13 June 2012 08:43File size: 37.4 MBJoin us to see cool new features such as the License Template Library, Data Population Service, reporting optimizations, and enhancements to the user interface. You will also learn about the many resources available to help you fully leverage your services such as dedicated listservs, support user groups, and professional consultation.
  • What's New and Upcoming with the Summon Service

    • Einführung zu Summon 2.0 – Discovery neu Erfunden | AprilLength: 80 minutesRecorded on: 17 April 2013 04:11File size: 26.9 MBAls erstes Discovery System auf dem Markt, revolutionierte Summon das Auffinden von wissenschaftlichen Informationen an Bibliotheken. Wir revolutionieren weiter! Wir stellen Summon 2.0 vor – neue Funktionen und eine komplett neue Oberfläche für Discovery Service Summon. Andrew Nagy, Produkt Manager bei Serials Solutions lädt Sie herzlich ein um mehr über Summon 2.0 zu erfahren und wie wir interne, sowie externe Nutzerstudien, Kunden- und Endnutzerfeedback und echte Summon-Nutzungsdaten in Kombination mit dem neuesten Stand der Technologie verwendet haben, um die nächste Generation von Discovery Service zu entwickeln.
    • Introducing Summon 2.0 – Discovery Reinvented | April 2013Length: 100 minutesRecorded on: 18 April 2013 10:36File size: 60.9 MBThe first web-scale discovery service to market, the Summon service revolutionized library discovery. We’re once again pushing the envelope for what library discovery can be. We’re introducing Summon 2.0—new features and a new interface for the Summon discovery service. Join Andrew Nagy, Product Manager at Serials Solutions to learn more about Summon 2.0 and how we’re combining knowledge gained from usability testing, customer and user feedback, and real user data with the latest technologies and design techniques to take discovery to the next level.
    • Taking Discovery to the Next Level with Summon | July 2013Length: 104 minutesRecorded on: 18 July 2013 10:31File size: 60.1 MB

      Summon 2.0—new features and a new interface for the Summon discovery service—is discovery reinvented. We’ve combined knowledge gained from usability testing, customer and user feedback, and real user data with the latest technologies and design techniques to take discovery to the next level. Join Andrew Nagy, Sr. Product Manager at Serials Solutions for a guided tour of Summon 2.0 and learn more about how it can help your library deliver contextual guidance to researchers, empower your librarians to connect with more users and lead users to better research outcomes.

      This session provides an overview of Summon 2.0 enhancements. Current clients of the Summon service can get more details on launching Summon 2.0 at their library by attending one of several training sessions offered, including a Q&A with a Summon Product Manager.

    • What’s New and Upcoming with the Summon Service | February 2012Length: 75 minutesRecorded on: 15 February 2012 15:30File size: 43.1 MBThe award-winning Summon® service is leading the way in discovery for libraries by building new relationships with content providers and providing new, innovative features and functionality. Developed using an agile methodology, the Summon service is changing all the time, with enhancements regularly being released as well as with new content sources added every week and content updated daily. Join Andrew Nagy, Product Manager at Serials Solutions to get an update on current developments and hear about how the team is continually working to ensure that the Summon™ service meets user’s expectations.
    • What’s New and Upcoming with the Summon Service | May 2012Length: 98 minutesRecorded on: 16 May 2012 19:34File size: 48.8 MBThe award-winning Summon® service is leading the way in discovery for libraries by building new relationships with content providers and providing new, innovative features and functionality. Developed using an agile methodology, the Summon service is changing all the time, with enhancements regularly being released as well as with new content sources added every week and content updated daily. Join Andrew Nagy, Product Manager at Serials Solutions to get an update on current developments and hear about how the team is continually working to ensure that the Summon service meets user’s expectations.
    • What’s New and Upcoming with the Summon Service | November 2012Length: 85 minutesRecorded on: 15 November 2012 05:38File size: 45.4 MBThere is so much to cover in the last Summon service update session of 2012! This fall we’ve introduced an exciting new set of features that deliver research help to users at the point of need. Join Andrew Nagy, Product Manager at Serials Solutions to learn more about Summon® Suggestions and how we’re bringing together library knowledge, community collaboration and real-time usage data to enhance the discovery experience with automated and contextual research assistance.
    • Wir präsentieren Summon 2.0- Discovery neu Erfunden | JuliLength: 68 minutesRecorded on: 23 July 2013 04:31File size: 49.2 MBSummon, erster Web-Scale Discovery auf dem Markt, hat die Bibliotheksrecherche revolutioniert. Wir schöpfen für Sie alle Möglichkeiten aus, um das Beste aus der Bibliotheksrecherche herauszuholen. Wir stellen Ihnen Summon 2.0 vor - neue Funktionen und eine neue Benutzeroberfläche für den Summon Discovery Service. Herr Aaron Maierhofer, regionaler Vertriebsleiter von Serials Solutions wird Ihnen alles zu Summon 2.0 verraten, u.a. wie wir unser aus Usability-Tests, Kunden- und Benutzerfeedbacks sowie echten Benutzerdaten gewonnenes Wissen mit jüngsten Technologien und Designtechniken kombinieren, um Discovery auf ein höheres Niveau zu bringen.