Support Services

All client libraries receive unlimited support and free service enhancements. We hire friendly and knowledgeable staff, most with graduate library degrees, who take pride in making technology accessible and useful. In client surveys, the most common rating of our support service is "excellent."

Support Center

Telephone Support
1-866-SERIALS (Toll Free)
1-866-737-4257 (Toll Free)
Select 'Option 4'

E-mail Support