Empowering libraries with essential discovery and e-resource management solutions
Serials Solutions®, a member of the ProQuest family of companies, is the global leader in essential discovery and e-resource management solutions, which are powered by a comprehensive knowledgebase. Founded by a librarian for librarians in 2000, our popular suite of Software as a Service (SaaS) solutions helps improve access to and use of collections, eases librarian workloads and ultimately reduces operating costs.
Over the years we have adapted our technologies to address the growing needs of our customers and their users. Our services are designed using consistent software architecture and developed from the ground up to work together. Through our Software as a Service (SaaS) technology model and unsurpassed customer care, Serials Solutions provides fast implementation, easy customization and outstanding value to its client libraries.
We actively participate in the development and implementation of technical standards. All of our services are developed to be compliant with industry standards and to use popular protocols and guidelines. In addition, we work with a wide variety of database aggregators, publishers, and subscription agents to provide the most comprehensive and accurate representation possible in our knowledgebases and indexes.
Our suite of discovery and management solutions include: the world-class Summon™ web-scale discovery service, providing instant access to the full breadth of the library’s collection through a single search; the AquaBrowser® discovery layer, making navigation more accessible; 360, the only integrated e-resource access and management solution; KnowledgeWorks, the authoritative e-resource knowledgebase and foundation for Serials Solutions 360; and Ulrich’s™, the world’s most authoritative source of bibliographic and publisher information for serials and the most comprehensive source of print and electronic serials data available.