Serials Solutions® KnowledgeWorks provides a solid foundation
An accurate knowledgebase is essential for reliable searching, linking, and management. By keeping the underlying data accurate and up-to-date, Serials Solutions® KnowledgeWorks reduces librarian workload and ensures your patrons can access the information they desire.
Integrated services help you optimize e-resources
For patrons, integration provides a cohesive user interface that offers ease of use and seamless navigation. For librarians, integration improves workflows, eliminates redundancies, and minimizes workloads so you can more easily manage your electronic collection.
Web-hosted Software as a Service (SaaS)
Software as a Service (SaaS) is the most efficient method for distributing state-of-the-art technology. SaaS saves you time and money: there are no servers or software to purchase, and we maintain the service for you. SaaS also enables us to deliver daily knowledgebase updates so that you are always using the most up-to-date data. It also enables us to provide a steady flow of new features and functionality so that you are always using the latest software features.
Best-in-class support
Our customization and implementation services and superior library support team ensure your success. Rapid implementation gets discovery tools to your patrons quickly. Serials Solutions also provides support and assistance when working with third party vendors. We also offer Resource Manager Consulting, Data Migration services, and software APIs to help you further optimize your implementation.
Global compatibility for localized implementation
Serials Solutions supports libraries worldwide. We provide complete Unicode compliance for global language compatibility with our Serials Solutions AMS E-Journal Portal, 360 Link, and 360 Search services. Unicode supports the display of all languages in left-to-right format, including Chinese, Japanese, and Korean. Therefore libraries can input local titles and holdings for their non-English left-right reading collections.
